Privacy Policy

Effective Date: February 2026

1. Introduction

M & M Mental Health and Wellness Clinic LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. Please read this policy carefully. By using our website or services, you consent to the practices described herein.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Information: Name, email address, phone number, and other contact details you provide through our contact form or when scheduling appointments.
• Health Information: Information related to your mental health that you share during consultations, as governed by HIPAA.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
• Communication Data: Records of your communications with us, including emails, text messages, and form submissions.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our psychiatric services
• Schedule and manage appointments
• Communicate with you about your care, appointments, and services
• Send appointment reminders and follow-up communications
• Send SMS/text messages if you have opted in
• Respond to your inquiries and requests
• Comply with legal and regulatory requirements

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Healthcare Providers: As necessary for your treatment and care coordination
• Service Providers: Third parties who help us operate our website and services
• Legal Requirements: When required by law, court order, or governmental authority
• Emergency Situations: To protect the health and safety of you or others

5. SMS/Text Messaging Privacy

If you opt in to receive text messages from our practice, the following applies:

• We will only send messages to the mobile number you provide
• Message types may include appointment reminders, prescription notifications, billing reminders, follow-up care instructions, and general practice communications
• Message frequency varies based on your care needs
• Standard message and data rates may apply
• You may opt out at any time by replying STOP
• We do not share your phone number or opt-in data with third parties for marketing purposes

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. We may use analytics services to understand how visitors use our website.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of certain communications
• Rights under HIPAA regarding your protected health information

9. Children’s Privacy

While we provide psychiatric services to children and adolescents, we collect personal information about minors only with the consent of a parent or legal guardian. We do not knowingly collect information from children under 13 without parental consent.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

12. Contact Us